Gordon's Bay plumbing, from our home base

A local starting point for your repair

Gordon's Bay is where HWS is based, with Heinrich Schutte taking a hands-on approach to repairs and installations. Give us the street address, a contact number and a short description of the fault. We arrange the work at your property and discuss access before visiting. This service-area guide brings the booking information together; our home page introduces the business and its wider work.

For a leak, explain where the water appears, when you first noticed it and whether it is getting worse. For a toilet, tap or shower fault, include a photograph and any fitting details you already have. This helps us discuss the assessment and likely parts without asking you to dismantle anything.

Urgent water leaks and geyser problems

If water is escaping from a pipe or hot-water installation, phone first. Tell us which part of the property is affected and whether anyone is on site to provide access. Keep clear of wet electrical fittings. We discuss availability and the attendance arrangements directly, including call-out and after-hours charges.

Read about emergency plumbing or geyser repairs and installations. The burst-geyser first-steps guide also helps explain what information to have ready.

Bring the smaller maintenance jobs into one brief

A running toilet, dripping mixer and troublesome shower may be easier to discuss together. List each item and where it is in the property, and say which fault needs attention first. If a drain repeatedly blocks, include the history and any previous work rather than booking only the most recent symptom.

Our plumbing maintenance service covers everyday fittings and pipework. For recurring drainage problems, see blocked drains. The assessment will establish which items can be handled together and whether further investigation is needed.

Planning work while you are away from the property

For a holiday home, rental or property managed by someone else, give us the local keyholder's details and confirm who approves the work. Include any arrival dates, guest changeovers or other timing constraints. Agree how photographs, quotations and access instructions will be shared with the person responsible for the property.

For a bathroom or kitchen project, send the existing layout and proposed fittings before the plumbing scope is agreed. Our renovation plumbing service explains the next steps. Contact HWS with your Gordon's Bay address and the work you would like to arrange.

Questions about plumbing in Gordon's Bay

See all service areas and our plumbing services.