Understand where the blockage starts
Let us know which fixtures are affected and whether the problem is isolated or appears in several places. A recurring blockage may need a different approach from a one-off slow drain. Tell us about previous repairs or products already used so we can assess the situation with that context.
Address the cause as well as the symptom
We assess the affected plumbing and explain suitable next steps. The method depends on the type and location of the blockage and the condition of the pipework. If further investigation or repairs are required, we discuss them before adding to the scope.
Keeping drains working
Avoid putting cooking oil, wipes and other unsuitable material into household drains. If a drain repeatedly backs up, arrange an assessment rather than assuming that clearing it again will solve the underlying issue. Contact us to discuss the symptoms and confirm service availability.
Helpful next steps
For local service arrangements, see our Strand coverage, Somerset West coverage or the full service-area guide.
Questions about blocked drains
Can you help with a recurring blocked drain?+
Yes. Explain which drains are affected and how often the blockage returns. We will discuss assessment and the appropriate next steps.
Should I mention drain-cleaning products already used?+
Yes. Tell the plumber what has been added to the drain and when, so the assessment and work can take that into account.
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